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Application management service, Our work with international customers over the years has given us the experience and skills to offer a professional package including all necessary processes, tools, services and models to manage SAP platforms during the entire life cycle of the application solutions.
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| Sap ewm e tm |
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| Application management service |
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Our work with international customers over the years has given us the experience and skills to offer a professional package including all necessary processes, tools, services and models to manage SAP platforms during the entire life cycle of the application solutions.
Alemea is the perfect solution for businesses looking for a partner with a single platform to govern IT processes, also able to monitor all business activities 24/7 and react proactively when process performance are far from expected service levels.
We study the potential repercussions on your business, cutting to a minimum the burden on your IT structure and successfully managing the organizational change required to adapt systems to procedures.
Using SAP Solution Manager, we can offer a 24/7 professionally staffed, multilingual, organized service desk structured according to international standards (ITIL).
This allows us to generate clear, comprehensive reports that give the IT manager a well- structured and all-round picture of system performance. Mission critical processes are therefore kept constantly under control to make sure that all essential services of your business are delivered without interruption, in compliance with the COBIT framework.
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International standards for continuous, flexible services
Keeping your business under control
Best practices and standards for your SAP project
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