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Technological consulting, Alemea helps its customers in raising the level of their business performance in order to cut running costs, working together to strengthen IT infrastructures and rationalize investments.
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| ICT Services |
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| Technological consulting |
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We help our customers in raising the level of their business performance in order to cut running costs, working together to strengthen IT infrastructures and rationalize investments.
We aim to:
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Work with customers in defining the best strategic approach
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Help them in simplifying their expenditure
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Provide support in improving the use of resources
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Work with the CIO to define a balanced IT infrastructure reflecting current and future business needs, while guaranteeing the scalability of the proposed solution
Our technological solutions for managing the IT assets of an organization include:
IT infrastructure design and upgrading
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Analysis, Design and Realization of heterogeneous IT infrastructures (containing SAO and non-SAP integrated systems): System Architecture, Solution and Landscape Design, Sizing & Capacity Planning.
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Assessment, Optimization and Quality Assurance projects for heterogeneous IT infrastructures.
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Analysis, Design and Implementation of SAN systems (IBM, EMC2, HP, ...) and Virtualization projects (IBM, HP, VMware, Citrix, ...).
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Project management.
DB Solutions
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Installation and Upgrade of various DBs, including Oracle, MS SQL Server, MaxDB and IBM DB2 on a variety of hardware platforms; expertise know-how on UNIX OS (IBM AIX, HP, SUN), Linux (SUSE, Red Hat), Windows and OS/400 operating systems.
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Sizing, Management and Tuning projects for Oracle, Oracle RAC, MS SQL Server, MaxDB and IBMDB2 database systems.
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DB reorganization projects.
Data management and storage
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Analysis, Design, Implementation and Management of Business Recovery and Data Replication systems for a variety of hardware platforms (Unix, Linux, IBM Power and Windows).
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Analysis, Design, Implementation and Management of High-Availability / Clustering systems (IBM, HP, SUN, Microsoft, ...).
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Data storage.
SAP Solutions
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Installation, Configuration and Upgrading of various SAP router systems, SAP R/3, ERP, Content Server, Industry Solutions, Web Dispatcher, SEM-BW, BI, SCM, Live Cache, Enterprise Portal, CRM, PI, NW, ITS, X-ECO, SRM, MDM, ESS-MSS, WILY INTROSCOPE, TM, EM, TDMS, MI, Demand Planning, Solution Manager, ARIS, Best Practices, Country Specifics, BPC, Business Objects, GRC, IDM, ... using a variety of DBs on various hardware platforms.
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Routine Maintenance Projects: Change Management (Note OSS, TMS, CTS+, ChaRM), Client Copy, System Copy, System Landscape Copy, Patching and Importing Add-on and Stack Support Packages, Enhancement Package Install, Importing Languages and Kernel Update.
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Sizing, Management and Tuning projects.
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Pre and Post Early Watch support and Going Live Check Sessions.
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OS/DB Migration projects.
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Unicode Conversion (UC) projects.
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Combined Upgrade & Unicode Conversion (CUUC) projects.
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CUUC & OS/DB Migration Combined projects.
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Analysis, Design, Implementation and Management of various backup solutions (IBM, HP ...) using SAP.
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Analysis, Design, Implementation and Management of various Print, Email, Fax and SMS Server solutions.
Monitoring and Helpdesk Solutions
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Analysis, Design, Implementation and Management of pro-active monitoring systems using SAP Solution Manager (EWA, System Monitoring, BPMon, CSA, ...) and/or third parties (IBM, HP, ...) in housing, in out-sourcing or in remote management products.
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Level I, II and II Service Desk with varying cover (5x8, 7x8, 5x12, 7x12, 5x24, 7x24) from a group of Italian and international technical experts.
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Level I, II and II on-call support with varying cover (5x8, 7x8, 5x12, 7x12, 5x24, 7x24) from an Italian and international team with technological expertise.
Security Solutions
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Analysis, Design, Implementation and Management of Security, Central User Administration (CUA), Identity Management (IDM) and Single Sign-On (SSO) between SAP systems, institutional Portal and Active Directory Server (LDAP).
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Analysis, Design, Implementation and Management of Authorization Profiles (Abap side) and Navigation Roles ( Java side).
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Single Sign-On Projects.
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Cryptography and Digital Signature Projects.
Training
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Specialist training for DB and SAP system administrators.
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Instruction on behalf of SAP Italia for SAP system administrators.
Certification
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Keeping your business under control
International standards for continuous, flexible services
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